Учебно-методический комплекс по дисциплине огсэ 03. Английский язык (Дисциплина общего гуманитарного и социально-экономического цикла)
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| Тема 1.2. «Простое коммерческое письмо». План изучения темы:
Работа с практическим материалом по подтеме «Простое коммерческое письмо». Exercise 1. Translate into Russian: a) Covering Letter, salutation, date, complimentary closing, signature, inside address, to return address, writers typed name, body, enclosure, company, format; b) Yours faithfully, I look forward to, would you,hope to reply, to see you soon, give Ann my best wishes, I'm sorry, furthermore, please, to inform, would like, Dear Sir, would be able to, title, address. Exercise 2. Match each word in column A to its equivalent in column B. There might be more than 1 equivalent.
Exercise 3. Read the Formal Letter and decide: 1. who it is written by 2. why it was written 3. the register (remember that lexis is very important in register)
Exercise 4. Formal Letters Vocabulary. Chose the right answer: 1. Which of the following is used to start a very formal letter? a) Dear John b) Hi, Suzy c) My Dear Elaine d) Dear Sir or Madam 2. Which of the following is a way of starting a formal letter? a) Thank you for your letter dated 26th May 2011. b) Thanks for your letter, it was great to hear from you. c) Thank you for your letter about... d) Thanks for dropping me a line. 3. Which would be a suitable way to introduce some bad news in a formal way? a) I feel really bad about this but... b) I'm sorry to have to break the bad news but... c) I regret to inform you... d) I'm so sorry about... 4. Which of the following is an expression suitable for a formal letter? a) Regards to Jane b) Please give my regards to Jane c) Say hi to Jane d) Give Jane my best wishes 5. Which of the following is NOT a suitable final sentence for a formal letter? a) I look forward to hearing from you soon. b) Hope to see you soon. c) Looking forward to a swift response. d) Looking forward to meeting you. 6. Which of the following is NOT a suitable way to end a formal letter? a) Yours faithfully b) Yours sincerely c) Best wishes d) Love Exercise 5. Use the list of word choices to answer the following questions:
1. _______________ is the place for the writer to handwrite their name. 2. The recipients name, company name, and address are called the _______________. 3. The purpose of the letter is included in the _______________. 4. Yours truly, is an example of a _______________. 5. The last line in a business letter is the _______________. 6. The _____________ is when the letter is written. 7. The _______________ is the address of the letter writer. 8. Dear Mr. Johnson is a _______________. Exercise 6. Write a Covering Letter using the Format:
Exercise 7. Look at the phrases 1-11 and match them with a purpose A-K:
Exercise 8. Read and translate the sentences. Find the Participle I: 1) Having tried the case the judge left the court 2) The case being tried by the city court now is of great educational value. 3) Most trials are held in open court, the press having the right to be present. 4) The investigator being experienced, the investigation, did not last long. 5) Having examined the causes of the crime the court passed its sentence over the criminal. 6) The judge trying the case came across a number of difficulties. 7) The case being tried by the city court now is of great educational value. 8) Trying the case the judge came across a number of difficulties 9) We have three lectures today, the last being on English. 10) The work having been completed, we went home. Exercise 9. Open the brackets, using the verb in the Present, Past or Future Simple: 1. Не (to turn) on the television to watch cartoons every morning. 2. He (to turn) on the television to watch cartoons yesterday morning. 3. He (to turn) on the television to watch cartoons tomorrow morning. 4.I always (to go) to the village to visit my granny there. 5. I (to be) very busy last summer and I (not to go) there. 6. I (not to go) there next year. 7. They (to enjoy) themselves at the symphony yesterday evening? 8. Who (to take) care of the child in the future? 9. How often you (to go) to the dentist's? 10. We (not to have) very good weather, but we still (to have) a good time during our short stay in London. 11. She (to do) all the washing in their house. 12. He even (not to know) how to use the washing machine. 13. Two years ago they (to be) rich and money (to be) never a problem. 14. You (to think) you (to be) happy in your new neighborhood? 15. When the cabbage soup (to be) ready? 16. When (to be) your birthday? 17. I (to like) to get on with my friends, so I often (to do) what they (to want). Exercise 10. Put the sentences in the right order to make up two letters (Letter of invitation and Letter of acceptance).
Раздел № 1 «Вводный курс в деловой английский язык». Тема 1.3. «Телефонный разговор». План изучения темы:
Работа с практическим материалом по подтеме «Телефонный разговор». Exercise 1. Translate into Russian: Phone box, phone book, mobile phone, phone card, fax machine, answering machine, engaged, dial a number, leave a message, phone back, Directory Enquiries, reverse charge call, local call, long distance call, codes, to connect, digit, tone, direct, hands-free, extension, wrong number, units, receiver, operator. Exercise 2. Read the text, translate it into Russian and then answer the question: What are your successive actions if you want to call your friend from a phone both? THE TELEPHONE The telephone is a necessary means of communication in every day life and in business. If for instance, you want to telephone your friend (or call 11, ring him, give him a ring), you dial his phone number which can be found in the directory. If it is a long-distance call, you may have to ask the operator to connect you. The phone will ring, and if your friend is at home he will answer by picking up the receiver. If he is busy he may ask you to call back later. If he doesn't want to speak to you, he may hang up if he is already on the phone when you call him, his num-engaged (busy — A.E.) and you can't get through. A telephone in a public place is a phone box (booth) or pay phone. To place a local call, pick up the receiver. You will hear a constant (dial tone). Deposit the coins into the slot. When you have deposited the correct amount of charge, you will hear a short beeping signal. When the constant tone returns, dial the number you wish to reach. In the USA numerous telephone numbers — mostly related to businesses or governmental offices — are prefixed by 800 numbers. These numbers provide free customer service because many companies are interested in getting new customers. If you dial an 800 number, your party will pay the bill. Such calls are toll-free calls. To place an emergency telephone call (ambulance, police, fire), dial 911 or 0. These are also toll-free calls. Pay phones have numbers in the United States. If you want, anyone can call you at a phone booth. In the USA an office worker, or a clerk, at a bank, hotel or any other institution after picking up a receiver first identifies the institution and then starts talking with a customer. Say whether the following statements are true or false: 1. In the USA telephone numbers related to businesses or governmental offices — are prefixed by 900 numbers. 2. Such calls are toll-free calls. 3. To place an emergency telephone call dial 911 or 0. 4. In the USA an office worker or any other institution after picking up a receiver first starts talking with a customer. Exercise 3. Use the list of word choices to answer the following questions:
1. A call to someone in the same area is a …………………….. call. 2. To make a call to another town or country, you need to know the area, country and international …………………….. Make sure you don't miss out a ………………… in the number. 3. If you are using a conventional phone you should pick up the ………………….. and …………………….. the number you want; perhaps you have a modern phone with a ……………………. facility. 4. If the person you have called is already speaking to someone else, you will hear a sound which tells the line is ……………………. 5. You'll get a ………………….. if you aren't careful and make a mistake. 6. When the phone rings at the other end you will hear a ringing …………………. 7. Nowadays, you can call most countries ………………… and you don't need to ask the ……………………. to ………………….. connect you. 8. Some companies have an answering machine where you can leave a …………………. 9. If you reach a switchboard, you will have to ask for the …………………… you require. 10. The cost of a call depends on how long, where and when you phone. The cost is known as a ………………….. and it is calculated in ………………….. Exercise 4. Answer these questions: a) What is the emergency number for the police, fire brigade or ambulance? b) Is there a Directory Enquiries? What number is it? c) How often do you have to pay your phone bill? d) Is it cheaper to phone during the night? e) What's the phone number of your school? f) Have you ever made a reverse charge call? If so, who was it to? Exercise 5. Fill in the gaps in these phone conversations with suitable words or phrases:
TELEPHONE CONVERSATION - Bayern Pharma Travel Agency. Mr. Jones (1)________. Can I (2)________ you? - Good morning, (3)________ is Ms White (4)________ AXA Company. (5)________ I speak (6)________ Mr. Smith? - Yes, of course. Would you (7)________ a minute. I’ll (8)________ you (9)________. - ....... - I am (10)________, he is not (11)________ at the moment. Would you like to (12)________ a message? - No, thank-you. When could I call him (13)________? - Could you please (14)________ him (15)________ tomorrow morning? - Yes, of course. Thank-you very much. Goodbye. - Goodbye. Exercise 6. Read and translate the dialogue «Calling to Get a Reservation»: A: I'd like to reserve a hotel room. B: That should be no problem. May I have your full name, please? A: My name is John Sandals. B: Hello, Mr. Sandals. My name is Michelle. What days do you need that reservation, sir? A: I'm planning to visit New York from Friday, April 14 until Monday, April 17. B: Our room rates recently went up. Is that okay with you, Mr. Sandals? A: How much per night are we talking about? B: Each night will be $308. A: That price is perfectly acceptable. B: Wonderful! Do you prefer a smoking or nonsmoking room? A: Nonsmoking, please. B: Next question: Is a queen-size bed okay? A: That sounds fine. B: Okay, Mr. Sandals. Your reservation is in our computer. All we need now is a phone number. A: Certainly. My phone number is 626-555-1739. B: Thank you, Mr. Sandals. We look forward to seeing you in New York! Exercise 7. Make up your own dialogue « Calling to get an air ticket reservation». Exercise 8. Comment on the functions of the Participle II and translate the sentences: 1. When I came nearer I saw an excited crowd at the door of his house. 2. He says that the radio set bought by you is often out of order. 3. Another problem raised in the novel is the position of woman in society. 4. Acknowledged by the public, Mark Twain became one of the leading journalists of America. 5. At the foot of the mountain we saw a little village built by the Dutch colonists many hundred years before. 6. Thirty loaded lorries followed by six cars were moving along the road. 7. We know Byron as the author of many lyrical poems devoted to nature and love. 8. Built some hundred years ago, the house stood still intact. 9. There was nothing on the table but a few magazines brought by me in the morning. 10. He created a gallery of portraits borrowed from life itself. Раздел № 2 «Зарубежная командировка». |
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