Информационные системы Практикум


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g. I wrote to the company but they aren't recruiting / employing at the moment.

h. My interview was short as I was the last interviewer /interviewee that day.

i. It's incredible - there were 112 competitors / candidates for the sales job.
4. Choose a word from each box to complete the sentences.

selection interview employment human character psychometric handwriting

panel tests agency analysis resources process reference
a. I tried to form my letters clearly for the ___________but I don't know what the test will say about me.

b. There were two women and one man on the ___________________.

c. The ______________ was really long - it took the company three months to find the right person.

d. Why don't you register at the ______________- they can send you information about new jobs.

e. I'm looking for a job. Would you mind writing a _____________ for me?

f. After the interview, the person from _______________ explained the pension system at the company.

g. Some firms use _____________________ to find out about people's personality.
5. Circle the correct option.
a. I've registered for / with Temp Nation Recruitment.

b. I replied to /of an advertisement for a job in Japan.

c. Please fill up /in this application form.

d. It's easy to feel depressed if you're out /out of work.

e. They offered me the job but I turned it off /down.

f. I'm sorry but we aren't taking on /up any new staff.

g. How many jobs have you applied to /for?
6. Choose the correct forms of the verbs to complete the sentences.

recruit reply to look at fill in turn down register with headhunt
a. If you ___________ the ads in the paper, you'd find lots of job opportunities.

b. It's a good idea to _______________ an employment agency.

c. I've never been _______________ for a job. I've always had to apply.

d. Please _________________ this form in black ink.

e. I __________________ an ad for a job in accounts but I didn't get an interview.

f. I was going to take the job but I ___________it _________because I had a better offer.

g. Unfortunately, we don't have any vacancies so we ___________ not _______ at the moment.
7. Circle the correct option.
a. If you wish to complain, please contact Customer / Consumer Services.

b. HR stands for Human Relations / Resources.

c. IT is short for Information Techniques / Technology.

d. Positive / Public Relations is often known as PR.

e. R&D stands for Research and Development / Designs.

f. In my department we liaise / liaison very closely with Sales.

g. My boss dictates /delegates a lot of the work to the rest of the department.

h. I don't deal with invoices - talk to Dave in Finance / Financial.
8. Match the speakers a-j to the departments 1-10.


a. I spend most of my day updating software.

1 Legal

b. I've just written an advert for new sales staff.

2 Customer Services

c. I look after all the contracts.

3 Production

d. We develop new products and services.

4 HR

e. We deal with people's complaints.

5 IT

f. I control the budgets.

6 R&D

g. Our campaign brought us ten new customers.

7 Distribution

h. I've just updated the schedule for the new model.

8 PR

i. We hope this campaign will improve our image.

9 Finance

j. We have to get the new designs into the shops by the first of December.

10 Sales and Marketing



WE READ & TALK


Task I
1. Read and translate the dialogue.
INTERVIEWER: So, you're the Personnel Officer.

BIRGITTA: That's right. I'm in charge of the Personnel Department.

INTERVIEWER: And what exactly does your job involve?

BIRGITTA: Well it involves the relations between the firm and its employees and also the personal satisfaction of employees.

INTERVIEWER: Could you explain that?

BIRGITTA: Well, there are four main areas. I look after training. I make sure that employees have the right training program. And I monitor their progress in the training.

INTERVIEWER: I see.

BIRGITTA: Then secondly I'm concerned with performance appraisal. INTERVIEWER: ‘Performance appraisal'? What's that?

BIRGITTA: Yes, well... Performance appraisal involves looking at the performance of every employee in his or her job. Line Managers carry out performance appraisals every year. I liaise with Line Managers. I make sure that the performance appraisal is carried out correctly. And I monitor the performance of every employee.

INTERVIEWER: Mm, I get it.

BIRGITTA: Thirdly, I'm responsible for job recruitment. I place job advertisements in newspapers. I organise job interviews and arrange transport, accommodation, etc.

INTERVIEWER: Yes.

BIRGITTA: And finally, I have to deal with problems.

INTER VIEWER: What kind of problems?

BIRGITTA: Well, I deal with any problem that affects an employee's performance. Sometimes this involves personal and family problems.
2. Read the dialogue once again and answer the questions.
-- Which department does Birgitta work in?

-- What are the four main areas of her job?
Task II
1. Read and translate the text.
HEAD OF MARKETING
Mr. Elford is in charge of the Marketing Department. What exactly does marketing involve? It involves finding out what the market wants and making sure that the department supplies it. And very importantly, the department makes sure that the market knows the department can supply it. So they deal with two main areas — market research and promotion. As for market research, they have to analyse the market. Sometimes this involves sending out questionnaires to customers. And of course they monitor closely the research done by other organisations. They are concerned with publicity for their own products. So they organise promotion campaigns and advertise the products. In the department one person is responsible for TV advertising, another for magazine advertising, and another for mail shots (разовые рассылки рекламных материалов в прямой почтовой рекламе). A mail shot involves sending details of a new product to all potential customers. Mr. Elford's department liaises with other departments. For example, Mr. Elford as Head of Marketing liaises with the Sales Manager. They set targets for the sales representatives. They have to try to meet the targets.
2. Read the text once again and answer the questions
--- What is Mr. Elford?

--- What does marketing involve?

--- What other departments does the Marketing Department liaise with?
3. Make a list of the Marketing Department’s duties.
4. Read and translate the text.
a) a legal adviser - юрисконсульт; советник по правовым вопросам

b) to be available – быть в наличие

c) to serve – служить; работать

d) to develop – совершенствовать

e) to implement – выполнять, обеспечивать выполнение

f) Commercial Law – торговое право

g) civil code – гражданский кодекс

h) dispute resolution – разрешение судебного спора

i) ameliorate [ә΄mi:ljә͵reit] – улучшать

j) constraint [kәn΄streint] - ограничение

k) private investment - капиталовложения частного сектора, частные инвестиции

l) Civil Law – гражданское право

m) litigation – судебное дело, процесс

n) transaction – хозяйственная операция, сделка

o) lending - предоставление займов [кредитов, ссуд], кредитование

p) advocacy [΄ædvәkәsi] - адвокатская деятельность
A legal adviser
The following position is available.

A Legal Adviser will serve for one year on a team developing and implementing Commercial Law reforms. The Adviser will assist the civil code process with respect to (относительно) commercial law issues, work on reforms in commercial dispute resolution, and identify and work to ameliorate constraints on private investment.

The Adviser must be an expert, have high knowledge of Commercial Law, Civil Law, litigation, Business / Corporate law, especially international commercial transactions, international lending and legal aspects of trade financing, experience and ability in human rights advocacy, full command of the English Language, written and spoken, and good management ability.
5. Make a list of the legal adviser’s duties.
6. Read and translate the text.
a) an audit adviser – консультант по аудиту

b) the Audit Department – аудиторский отдел

c) audit service – аудиторский сервис

d) local legislation - местное законодательство

e) professional auditing standards – аудиторские стандарты

f) secure – безопасный; защищать; гарантировать

g) accountability - отчетность, подотчетность

h) public money - правительственные денежные средства

i) public funds - государственные фонды или средства

j) public assets – правительственные (государственные) активы

k) the Director of Audit – начальник аудиторского отдела

l) audit reporting - заключение аудитора; отчет о результатах ревизии

m) public accounts - отчет об исполнении государственного бюджета, государственный бюджет

n) statutory [΄stætjutәri] body - орган, учреждённый статутом

o) mismanagement - плохое или неправильное управление

p) fraud [fro:d] - мошенничество, обман

q) regulations - правила; нормы; инструкция

u) current audit procedures – действующие аудиторские процедуры
Audit Adviser
Mr. Robe is the Audit Adviser in the Audit Department of the Government. The Department is responsible for the provision of audit service. It operates in accordance with local legislation and professional auditing standards. The Audit Department secures accountability for public money, funds and assets.

Mr. Robe assists the Director of Audit. He is to achieve two principle objectives: the independent examination and a high level of audit reporting on the public accounts of Government and statutory bodies; and the provision of high quality reports on all aspects of Government financial management, mismanagement and fraud. More specifically, his job involves strategic and operational audit planning. Mr. Robe assists in the modernisation of the Department's operations. He ensures that the public audit service operates to the highest quality and standards. He has expert knowledge of government and commercial finance and accounting, all relevant regulations and current audit procedures.
7. Make a list of the audit adviser’s duties.
8. Read and translate the text.


  1. payments – платежи

  2. checking – проверка, контроль

  3. expense - трата, расход; издержки

  4. claim – требование, заявление

  5. issuing cheques – выписка чеков

  6. amounts – суммы денег

  7. rota [΄rәutә] - расписание дежурств

  8. be valid – соответствовать действительности

  9. sign in - регистрироваться по прибытии

  10. burglar alarm system – сигнализация

  11. security patrols – дежурство охранников


HELP TOM FENG!
Tom Feng is a young man. His dream is to own a business. He decided to start working in his father's company. The only problem for him is which department to work in and what job to choose.

There are more than twelve departments in the company. Tom has some ideas about the jobs and responsibilities of all the departments. His father's friends told him about them.

Luc Bertrand works in the Department of Finance. He is concerned with payments to staff. He deals with the money required for trips. He is responsible for checking expense claims and issuing cheques, and he monitors the amounts paid out in expenses.

Mary Murray works in the Cartering Department. She is in charge of the company canteen. She organises food supplies, staff rotas and meals. She monitors food preparation and service, and makes sure that the canteen operates efficiently.

Larry Hersch is in charge of the Customer Services Department. He deals with customers' complaints, and makes sure that the complaints are dealt with quickly. His job involves checking that the complaints are valid. He liaises with the Production Manager. He has to write a report on every complaint.

Irene Theodorakis works in the Reception Department. She looks after visitors arriving at the company. She makes sure that all visitors sign in on arrival. She arranges taxi and bus transport for visitors. She deals with messages left for staff members, and liaises with security and switchboard staff.

George Fenn works in the Security Department. He is responsible for preventing crime within the building. His job involves checking means of access to the building. He has to test burglar alarm system regularly, and he monitors people entering and leaving the building. He makes sure that doors and windows are locked after hours, and he deals with the distribution of keys. He organises security patrols at night and at weekends.

Charles Butros is in charge of the Health and Safety Department. He is responsible for the health and safety of every employee. He has to make a record of every accident, and he monitors the accident rate in the company. His job involves inspecting machines and equipment. He organises training in safety and first aid, and he arranges talks on safety.

Tom thinks that all the jobs are very useful and interesting. But he doesn't know what to prefer. Can anybody help him?
9. Read the text again and complete the chart below.




Place of work

Duties

1. Luc Bertrand








2. Mary Murray








3. Larry Hersch








4. Irene Theodorakis








5. George Fenn








6. Charles Butros









10. Has Tom chosen any job and place of work, in your opinion?

11. What job and place of work would you advise Tom to choose? Why?
12. Look for details in the text which tell you about the job you would prefer. Tell the class about this job.


WE DISCUSS


Task I. Should these people stay or move to another department? Why?
a. Kate from HR: 'I love working with people and making sure they're happy at work.'

b. Jo from Customer Services: 'I hate talking to customers on the phone.'

c. Amy from Sales: 'My team always meets its targets.'

d. Mike from Production: 'I forgot to give the factory manager the revised schedule.' (пересмотренный план)

e. Leo from R&D: 'It's really hard to come up with (придумывать) new ideas - I just copy what other companies do.'

f. Diane from Distribution: 'It's great to see all our products in the right place at just the right time.'

g. Sarah from Legal: 'I didn't get the supplier to sign the contract, so we lost thousands of dollars.'

h. Harry from PR: 'We're the best-loved food company in this country and I want to keep it that way.'

i. Des from IT: 'I tested the network and the whole system shut down (отключилась) for three days.'
Task II
1. Discuss the following jobs and decide who does the things in the box below.
an accountant, the managing director of a small company, a banker, a lawyer


attend meetings

obey orders

mark essays

cancel appointments

fire people

delegate work

set a good example

appear to be in a good mood

encourage people

complain about work

apologize

negotiate contracts

to take risks

make unpopular decisions

tell lies

compromise

sign documents





2. Which of the things in the box would you personally find most difficult? Discuss your answers in groups of three.


Task III. Put titles of jobs in the categories below. You can put one job in more than one category. Discuss your answers with the partner.
1. These people usually work outside: ________________

2. These people usually wear uniforms: ______________

3. These people should be friendly: _________________

4. These people must often work at night: _____________

5. These people must have a university educations _______________

6. These people are usually good with their hands: ____________

7. These people work in offices: _________________
Task IV. Think of a job, but don't tell your partner what that job is. Your partner is going to ask you questions to try and find out what job you're thinking about.
For example:

- Do you work outdoors?

- What does your job involve?

- What exactly do you have to do?

- What kind of problems do you deal with?

- Who do you liaise with?
Task V. Talk to each other about the job you are thinking of.


WE WRITE


Task I. Write a paragraph about each person. Describe his job, using the notes and the words in brackets.


1. Peter Long




preventing crime within the building

(responsible)

checking means of access to the building

(job - involve)

test burglar alarm system regularly

(have to)

people entering / leaving the building

(monitor)

doors and windows are locked after hours

(make sure)

distribution of keys

(deal with)

security patrol at night / weekends

(organise)







2. Charles Fisher




health and safety of every employee

(responsible)

make a record of every accident

(have to)

accident rate in the firm

(monitor)

inspecting machines and equipment

(job - involve)

training in safety and first aid

(organise)

talks on safety

(arrange)


Task II. Write a job description of your future job (company, department, duties).

UNIT III
INFORMATION SYSTEMS
Objectives:

1. Studying the language reference

2. Practice the language reference

3. Reading, translating and discussing the topic ‘Information Systems’


WE LEARN


Task I. Study the Language reference.
1. Information System - информационная система; система, обеспечивающая сбор, хранение и доступ пользователей к информации

Information Technology (IT) – Информационная Технология

a computer – компьютер, вычислительная машина, ЭВМ

a personal computer (PC) = a desktop computer = a desktop - персональный компьютер, ПК компьютер, предназначенный для работы одного пользователя на работе или дома

a laptop – лэптоп, переносной ПК с плоским ЖК- или газоразрядным экраном, массой меньше 3,5 кг (8 фунтов). Промежуточный класс между портативными (portable) и блокнотными ПК (notebook). Активно вытесняется последними.

a notebook computer - блокнотный компьютер, блокнотный ПК, ноутбук класс портативных компьютеров блокнотного размера (8 на 11 дюймов), массой менее 4 кг (этот показатель со временем уменьшается: в 2005 г. для ноутбуков предельным весом считается 3 кг.)

a hand-held computer - карманный компьютер, карманная ЭВМ
2 a hardware support system - аппаратные средства системы (управления)

a software system - система программного обеспечения; программная система; комплекс программ

Netware – сетевое программное обеспечение; сетевое ПО; сетевые программные средства
3 a system unit - системный блок, корпус [персонального] компьютера, в котором находится блок питания, системная плата, отсеки для дисковых накопителей и другие устройства

a monitor – монитор: устройство для отображения на экране выводимой компьютером информации

a keyboard – клавиатура

a mouse – мышь: указующее устройство, служит для управления перемещением курсора на текстовом или графическом экране

a printer - принтер, печатающее устройство

a speaker - динамик ПК, акустическая колонка
4. Read and translate the text.

A computer is a system of many parts working together. A computer system consists of a hardware support system, a software system, and a network system.

The physical parts of a computer are called hardware. A hardware support system consists of external and internal physical components.

Look at the picture showing some external hardware components of a desktop computer system. A laptop computer has similar parts but they are in a single, notebook-sized package.



A system unit is the main part of a computer system. Almost every other part of a computer is connected with the system unit with cables.

A monitor displays information in visual form, using text and graphics. Like a television screen, a computer screen can show still or moving pictures.

A keyboard is mainly used for typing texts.

A mouse is a hand-held device used to control the cursor movement and select computing functions without keying.

A printer is an output device for printing results on paper.

A speaker is a part of a computer hardware system where the sound comes out.

Every hardware component plays a key role in the operation of a computer system.

Task II. Study the Language reference.
1. Hardware components inside the system unit:



The Central Processing Unit (CPU) = a central processor = a processor = a microprocessor - центральный процессор, ЦП, ЦПУ, часть компьютера, непосредственно выполняющая машинные команды, из которых состоят программы. Содержит регистровый файл (register file), устройство управления (control unit), устройство управления памятью (MMU), арифметико-логическое устройство (ALU) и другие блоки

a register file - регистровый файл, совокупность доступных программисту регистров процессора

a control unit - устройство управления, один из важнейших блоков процессора, управляющий организацией исполнения команд

MMU (Memory Management Unit) - управление памятью, один из блоков современного процессора, обеспечивающий работу с виртуальной памятью

ALU (Arithmetic Logic Unit) - арифметико-логическое устройство, АЛУ часть процессора, выполняющая набор его арифметических и логических команд, а также команды сдвигов и сравнений

power supply (PS) - источник [блок] питания в ПК - преобразует переменный ток от обычной электросети в постоянный ток напряжением 5 и 12 В

expansion slot - гнездо для платы расширения, гнездо [слот, разъём] расширения гнездо на системной плате, в которое устанавливается плата расширения (expansion board). Такие платы в зависимости от их назначения называются интерфейсными картами, сетевыми адаптерами и т. д. Число устанавливаемых в ПК плат расширения варьируется в зависимости от типа корпуса и системной платы от трёх до восьми

expansion card - плата расширения; карта расширения

chipset - микропроцессорный набор, набор микросхем [для изготовления ПК, модема и т.д.], чипсет, две или более микросхемы, разработанные для выполнения конкретных функций. В более узком смысле - системный контроллер, поддерживающий работу ЦП.

motherboard - системная плата, материнская плата ПК, на которой обычно размещаются процессор, ОЗУ, контроллер шины, основные порты ввода-вывода и разъёмы шины расширения. Иногда именуется mainboard, system board

cable – кабель, шнур

drive - дисковод, накопитель механическое устройство, перемещающее с заданной скоростью магнитный или другого типа носитель, а также подводящее в нужное место считывающие/записывающие головки

drive disk - дисковод, диск, накопитель на дисках, электромеханическое периферийное устройство для чтения/записи данных с гибкого или жёсткого диска

memory - память, запоминающее устройство общий термин, обозначающий электронное устройство для оперативного (временного) или постоянного хранения данных. Этот вид памяти часто называют основной, или первичной памятью, в отличие от вторичной (внешней) памяти, например жёстких дисков
Computer memory is any physical device capable of storing information temporarily or permanently.

Memory [C] is the part of a computer in which information can be stored.

Memory [U] is the amount of space that can be used for storing information on a computer.

Random Access Memory (RAM) - память, оперативное запоминающее устройство, ОЗУ, полупроводниковая память, предназначенная для временного хранения программ и данных

ROM (Read-Only Memory) - постоянная память: постоянное запоминающее устройство, ПЗУ вид постоянного ЗУ, содержимое которого однократно записывается в микросхемы (обычно в фабричных условиях) и может только читаться

volatile [΄vͻlәtail] memory - энергозависимое запоминающее устройство (его содержимое не сохраняется при отключении электропитания)

nonvolatile memory - энергонезависимое запоминающее устройство (его содержимое сохраняется при отключении электропитания)
2. Operating system - операционная система, ОС
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