Н. Н. Тарасенко Разговорный английский
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4. Complete the dialogues with the appropriate words. 1. А: Thank you for calling ___. В: I'd like to buy a ticket from ___. I'm planning to fly on___. А: Would you like to buy ___ or ___? В: I would like to buy___. А: I see, madam, you can stay in ___. В: What is the price? A: It is___. 2. А: ___. What are you doing here? В: Hello, ___! I am flying to ___. А: You look ___. What's the matter? В: I have some problems with ___. А: Oh, I can help.___. В: Oh, thank you very much. ___ 3. А: Are you all right, ___? В: I am not quite right.___. А: Would you like to drink something? ___. В: Thank you. Could you ring for ___? 5. A Travelling Quiz. 1. I would like___ travel first class. A. -- B. for C. to 2. ___ forget your personal things on board the plane! A. not to B. don't C. to not 3. Where ___ you going to spend your summer holidays? A. have B. is C. are 4. Have you ___ through the Customs yet? A. gone B. go C. to go 5. How much ___ a return ticket to Huston, please. A. is B. are C. am 6. Ask your fellow students and let them answer: ... if he (she) has ever travelled by plane ... how he (she) liked it ... how (he) she felt when flying for the first time ... if he (she) gets tickets for a plane beforehand ... if he (she) travels at half-fare or at mil fare ... how long it takes one to get from Krasnodar to Moscow ... if her (his) flight was ever put back ... why it was put back ... by how long it was put back ... when flights are put back ... if she (he) likes sitting at the porthole ... what one can see through it if visibility is good ... who looks after passengers on board a plane ... what information passengers get about the flight ... if she ever wanted to become a stewardess ... what kind of person a stewardess must be in her (his) opinion ... if flying is more dangerous than railway travel ... if it is more expensive than railway travel 7. Compose your own dialogues. 1. You are planning to fly to the South in summer. Discuss with your friend the advantages and disadvantages of travelling by air. 2. You've just arrived from N. Your friend has come to meet you at the airport. Tell her about your flight and stay at N. 3. You've come to the booking-office to get a ticket for a plane. What will you ask the clerk about? Just For Fun Once many professors… Once many professors were called and asked to sit in an airplane… After they sat, they were informed that the plane is made by their students, all of them ran and got out of the plane except one…People asked this professor the reason. He said, ”If it is made by my students it won’t even start…” Unit 5 At a Hotel When people go on vacations, they often look for affordable hotel accommodations that provide the amenities they need and want. Accommodations might include hotels, youth hostels, inns, and even campgrounds. Warm up 1. Where will you go in summer? 2. What hotel will you choose, if you have much money? 3. What room will you choose, if you travel with your family? 4. What services would you like to have at a hotel? 5. How long are you going to stay at a hotel? 6. Would you like to have a quiet room with the view or a noisy room facing the street? 7. Would you like to reserve a room over the phone or personally? 8. Would you like to pay for your stay cash or by credit card? 9. Are you going to tip your maid or waiter for a good service? Vocabulary
1 .Read and translate the sentences. 1. I would like to stay in the world-famous 5 star-hotel "Hilton". 2. It is one of the most remarkable hotels in the world. 3. It is possible to make a quick reservation in a hotel by phone or by e-mail. 4. The more stars there are next to the name of the hotel, the better the service is going to be. 5. You can enjoy the best swimming-pool and fitness center. 6. The rooms in this hotel are much more comfortable than in any other hotel. 7. If you don't have much money, you may stay in any other hotel, which is not the best and is not the worst. 8. The rooms in such hotel are cheaper, but for you - the cheaper- the better, as you can save much money. 9. Any 5 star-hotel is well-equipped with telephones, computers, faxes and e-mail. 10. I’d like to have a nice room with twin beds. 2. Read the text and answer the questions. Wellington hotel is one of the best hotels in New York City. It provides courteous, warm, personal service. It is located close to the most prestigious addresses in New York City. It has been designed to meet the requirements of any traveler. The lobby of the hotel has a gift shop. The hotel staff can arrange sightseeing tours, airport transportation and taxi service. A coffee shop and a restaurant can be found not only in the lobby. They cook for their quests the most delicious food to any taste. If you are fond of national cuisine you may go to any restaurant not far from the hotel, as it is located close to the most magnificent restaurants, nightspots and cultural centers in New York. 1. Where is Wellington hotel situated? 2. What service does it provide? 3. How has it been designed? 4. What can one find in a lobby? 5. What do they cook in a restaurant? 6. Where can you find national cuisine? 3. Read and memorize some useful rules. Making a Reservation When you make a reservation, call them and tell them you want to reserve a room. Or, you can start by asking them for a price. "How many rooms will you need?" "Is this for only one room?" "How many rooms would you like to reserve?" "How many rooms should I reserve for you?" "I will only need one room." "I am going to need two rooms." "How many adults will be in your party?" "How many total children will be with you?" "Just two adults." "A total of four adults." "I will be alone." "A total of 2 adults and 2 children." "One adult and 2 children." "Hi, how much are your rooms?" "Hi, what are your rates?" "Hello, how much is a room?" "Our rooms start at $79 for a basic room." "Our rooms start at $79 for a standard room and go up to $300 for a suite." "Ok. Can I reserve a room?" "Hi, I would like to reserve a room." "Hello, can I reserve a couple of rooms?" The first thing they usually ask is the dates you want the room and the duration. "What day do you want to check in?" "Which date did you want to reserve?" "What date are you looking for?" "I want a room from June 22nd to June 25th." "I would like a room for the 19th of July." "How long will you be staying with us?" "When will you be checking out?" "How many days would you like the room for?" "I am going to stay for 3 days." "I would like to reserve the room for 4 days." "I am going to need the room until July 23rd." After they determine how many rooms and how many total people, they will ask you what type of bed you want. "Would you like a single king size bed, or two double size beds in the room?" "Will a single king size bed be ok?" "We only have a room with two double size beds. Will that be ok?" "Do you want a smoking room or a non- smoking room?" "Do you prefer a smoking or non- smoking room?" "I would like a smoking room." "Can I have a non- smoking room?" "Either is fine." "I don't have a preference." You will have to provide your credit card number to reserve the room. "Can I get a credit card number?" "Can I have your credit card number?" "What is your credit card number?" Finally, they will repeat all the information back to you. "Ok, Mr. Lee. I have one smoking room reserved for July 19th till July 22nd. The total comes to $256.78 after tax. If you need to cancel, please call us 24 hours before July 19th. Can I help you with anything else?" 4. Read the conversations, do exercises and then learn the conversations by heart. Making a Reservation. (Speakers: a receptionist and a client.) A: Thank you for calling Great Hotel. How may I help you? B: I would like to rent a room, but how much do you charge a night? A: Our prices start at $79 a night for a standard room. B: Great. Can you reserve a room for me? A: Sure. What day are you coming in? B: I will be checking in on August 3rd. A: How many days do you need the room for? B: I'll need it for three nights. A: Ok. I have you coming in on the 3rd of August and checking out on the 6th. Is that correct? B: Yes. A: How many total adults? B: Two adults and two kids. A: How old are the children? B: 10 and 12. A: Would you like one room or two rooms? B: Just one is fine. A: Would you like a smoking room or a non- smoking room? B: Non- smoking room please. A: Let me confirm your information Mr. Park. I have one non- smoking double room with 2 adults and 2 children from August 3rd to August 6th. Is this correct? B: Yes. A: I have the room reserved for you. Is there anything else I can do for you? B: Yes, one more question. What time can we check in? A: We can check you in by 2:00 p. m. B: Great. Thank you. A: Thank you and have a great day. B: Thanks. Bye A: Good bye. Check- in (with Reservation). (Speakers: a receptionist and a client) A: Good morning! I'd like to check in. B: Do you have a reservation in our hotel? A: Yes, certainly. I made a reservation 3 days ago by phone. B: Could you tell me your name, please? A: My name is Bill Smith. A reservation for a single room for 3 days. B: Just a moment, sir. Here is your reservation. The charge is 100 dollars a night. A: What does the charge include? B: The charge includes breakfast and the swimming-pool. A: What time do you serve breakfast? B: We serve breakfast from 7 till 10 in the morning in the dining-room. A: May I have breakfast in room? B: Yes, sir. You may fill out the breakfast order and place it on the door handle outside the room. A: Thank you very much for your information. What is my room number? B: It is 535. Here is your key. Have a pleasant stay! Check- in (without Reservation) (Speakers: a receptionist and a client) A: Good morning, madam! How can I help you? B: Good morning. My name is Betty Brown. I'd like to have a double room with a bathroom and TV set. Can I get this room now? A: Do you have a reservation in our hotel? B: Unfortunately not. My husband and I decided to spend our weekend together somewhere out of town. And your hotel is conveniently located for us. A: How many nights would you like to stay? B: Just 2, Saturday and Sunday. What are your week-end rates for a double room for a night? A: 70 dollars a night. And you may pay just now, if you wish. B: May we pay when checking out? A: Certainly, madam. Just fill out the registration form and put down some general information about yourself - your name, nationality, your home address and telephone number. Here are your registration forms. A: What is our room number? B: It is 303. Here is your key. Enjoy your stay! A: Thank you. Check-out / Getting to the airport (Speakers: a receptionist and a guest) A: Did you enjoy your stay with us? B: Yes, very much so. However, I now need to get to the airport. I have a flight that leaves in about two hours, so what is the quickest way to get there? A: We do have a free airport shuttle service. B: That sounds great, but will it get me to the airport on time? A: Yes, it should. The next shuttle leaves in 15 minutes, and it takes approximately 25 minutes to get to the airport. B: Fantastic. Will you please let me know when it will be leaving? A: Of course, sir. Oh, before you go would you be able to settle the mini-bar bill? B: Oh yes certainly. How much will that be? A: Let's see. The bill comes to $37.50. How would you like to pay for that? B: I'll pay with my Visa, thanks. A: If you like you can leave your bags with the porter and he can load them onto the shuttle for you when it arrives. B: That would be great thank you. 5. Match the items on the right to the items on the left by dragging them over.
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