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D. Translate the following text from Russian into English.Массовая коммуникация все более активно используется в управленческой деятельности во второй половине XX века. Это такой тип коммуникационных процессов, которые на основе использования технических средств тиражирования и передачи сообщений охватывают большие массы людей, а в качестве коммуникаторов в них выступают средства массовой информации – пресса, книжные издательства, агентства печати, радио, телевидение. Главная особенность массовой коммуникации заключается в соединении институционально организованного, четко управляемого производства информации с ее рассредоточенным, массовым распространением и потреблением. Вследствие этого она стала в последние годы одним из наиболее эффективных способов формирования общественного мнения и организации эффективного контроля над массовым поведением. Межгрупповая и массовая коммуникации служат каналами выработки и осуществления управленческой деятельности преимущественно на высших уровнях управления, охватывающих несколько групп, организаций или (в случае массовой информации) большинство граждан данной страны и даже нескольких стран. Существенное значение в теории и практике управления имеет выявление и применение различных способов коммуникаций: вертикальных – нисходящих и восходящих, горизонтальных, межуровневых, формальных и неформальных. Главенствующее значение в управленческой деятельности имеют вертикальные коммуникации, осуществляемые по двум направлениям: сверху вниз, т.е. нисходящие, и снизу вверх – восходящие. Очевидно, что наиболее типичной ситуацией в системе управления являются отношения между руководителем и подчиненным, которые составляют основную часть коммуникативной деятельности руководителя. Эта деятельность носит отчетливо выраженную нисходящую направленность, поскольку основные установки, распоряжения, приказы и т.п. идут с верхних ступеней управленческой пирамиды и адресуются нижестоящим должностным лицам. Социологические исследования свидетельствуют, что две трети коммуникативной деятельности руководителя составляет нисходящая коммуникация, ориентированная на сообщение подчиненным целей и задач их деятельности, выделение ее приоритетов; на передачу им распоряжений, установок, требований; доведение до них критериев эффективности работы и ее оценки; достижение признания и вознаграждения с целью мотивации эффективного труда и т.п. Однако в деятельности руководителя нельзя недооценивать и восходящей коммуникации, т.е. сообщений, сведений, идущих снизу вверх по служебной лестнице, от подчиненных к руководителю. Именно таким путем руководитель узнает о текущих и назревающих проблемах, о решенных и нерешенных задачах, о трудностях, сложностях и препятствиях, возникающих на пути к достижению поставленных целей. Коммуникативная деятельность по восходящей линии осуществляется чаще всего в форме отчетов, предложений, объяснительных записок, заявлений и т.п. B. Пoпoв (Массовая коммуникация.25 Jan. 2009 <http://www.inventech.ru/ lib/sociolog/sociolog0029>.) Chapter 2: Exercises The Internet and New Technologies media at the crossroads
Some elements of the e-mail etiquette Abbreviation usage is quite rampant with e-mail. In the quest to save keystrokes, users have traded clarity for confusion (unless you understand the abbreviations). Some of the more common abbreviations are listed in the table below. This Means This BCNU – be seeing you BTW – by the way FWIW – for what it's worth FYI – for your information IMHO – in my humble opinion OBO – or best offer ROTFL – rolling on the floor laughing RTFM – read the funny manual TNSTAAFL – there's no such thing as a free lunch TTFN – ta ta for now TTYL – talk to you later Part of the nature of a good one-on-one conversation is the use of visual cues. How important are facial expressions and body gestures to a conversation? A simple eye movement can mean the difference between “yes” and “YES”. What about auditory cues? The results are the same. Since there are no visual or auditory cues with e-mail, users have come up with something called “smilies”. They are simple strings of characters that are interspersed in the e-mail text to convey the writer’s emotions (cues). The most common example is :-). Turn your head to the left and you should see a happy face (the colon are the eyes, the dash is the nose and the parentheses is the mouth). Here are some more examples. This Means This :-) – Smiley face ;-) – Wink (light sarcasm) :-| – Indifference :-> – Devilish grin (heavy sarcasm) 8-) – Eye-glasses :-D – Shock or surprise :-/ – Perplexed :-( – Frown (anger or displeasure) :-P – Wry smile ;-} – Leer :-Q – Smoker :-e – Disappointment :-@ – Scream :-O – Yell :-* – Drunk :-{} – Wears lipstick (http://www.netmanners.com/11.07.2010) IMA (Incentive Marketing Association) is the source for the latest information, research, and education on using incentive programs to motivate your employees and customers. IMA provides education and information services, publications, conferences and seminars, media representation, research, and public relations efforts to its members and to businesses to help them effectively design and use incentive programs. IMA’s Web Site gives access to the leading suppliers in the incentive field. IMA’s online membership directory includes: Advertising/Sales Promotion Agencies; Consultants, Distributors; Gift Card/Certificate Suppliers; Fulfillment Companies; Incentive Houses; Manufacturers; National Marketing Companies; Performance Improvement Companies; Representatives; Travel Specialists and the industry’s major trade publications and trade show managers. (IMA. 10 July 2010. ˂http://www.returnonperformance.com/about-ima˃.) RSS (most commonly expanded as Really Simple Syndication) is a family of web feed formats used to publish frequently updated works—such as blog entries, news headlines, audio, and video ‒ in a standardized format. An RSS document (which is called a "feed", "web feed", or "channel") includes full or summarized text, plus metadata such as publishing dates and authorship. Web feeds benefit publishers by letting them syndicate content automatically. They benefit readers who want to subscribe to timely updates from favored websites or to aggregate feeds from many sites into one place. (RSS. Wikipedia. 4 July 2010. A podcast (or non-streamedwebcast) is a series of digital mediafiles (either audio or video) that are released episodically and often downloaded through web syndication. The word usurped webcast in common vernacular, due to rising popularity of the iPod and the innovation of web feeds. (Podcast. Wikipedia. 4 July 2010. 8 July 2010. The iPod is a portable media player designed and marketed by Apple and launched on. Etymologically i- + pod, suggests a small place to keep things. The word has a singular (iPod) and a plural (iPods) forms. (IPOD. Wikipedia. 8 July 2010 title=Special%3 ASearch=iPOD&fulltext=1>.)
The information age is set apart not only by the convergence of media, but also by the convergence of media-owning companies. As was true of the film and auto industries in the past, several major media companies, including Disney and AOL, are scrambling to control as much of the information highway as possible. In the wake of the 1996 Telecommunications Act, many phone companies also deal in cable and Internet-access businesses. Telephone giant AT&T made moves to become a one-stop communications company as it acquired cable companies such as TCI and Media One and the content and Internet companies Excite and Excite@Home. AT&T made a deal with Time Warner to offer telephone service in thirty-three states. The cost of these mergers hobbled the company, however, and AT&T announced in 2000 that it would break into separate cable, wireless, business services, and long-distance companies. In one of the largest media mergers ever, Time Warner and AOL joined forces in the year 2000, creating the world's largest media conglomerate. With the Internet a relatively new medium, the scarcity of regulation has permitted a rapidly growing number of mergers, buyouts, and consolidations. Future control of the Internet By 1994, several noncommercial groups (such as universities) that once ran regional computer hubs had sold rights to manage their services to private corporations, and the companies and institutions with the money for new technological developments began to control many of the roads on the information highway. The assigning of domain names in the 1990s brought government back into the picture. Finding a need for domain names beyond the original .com, .net, .org, and .edu, the Internet Corporation for Assigned Names and Numbers (ICANN) assigned several new names like .biz, .info, .name, and .aero as domain extensions. Internet2 (I2), a new system that is much faster than the current Internet, is likely to undergo even more privatization. A clash of values The very nature of the Internet ‒ free, egalitarian, and decentralized ‒ is at odds with the structure of modern business ‒ for profit, hierarchical, and systematized. The Internet is essentially free, equal, and uncontrolled. It is the nature of the medium that has kept it from being controlled by any one organization; it was not designed to be efficiently managed. Small groups of people, such as hackers and file traders, maintain the ability to impact large organizations. Alternative voices Despite the fact that major corporations and other private interests are vying for Internet control, independence is alive and well on the information highway. Thanks to industrious programmers and hackers, there continues to be open-source, or noncommercial, software available. The open-source software Linux, created by programmers over the past decade, may soon rival Microsoft's operating system. This software, originally established by Linus Torvalds in 1991, has evolved through the efforts of computer enthusiasts around the world and has been embraced by major computer companies; it is in operation on many behind-the-scenes computer servers. 1. Which of the following was one of the domain names created in 2000? a. .net b. .com c. .org d. .info 2. Which of the following terms best describes the nature of the Internet? a. hierarchical b. proprietary c. egalitarian d. organized 3. Until the late 1980s, ______ was the Internet's major operator. a. the government b. small business c. the scientific community d. NASA 4. IBM, Dell, Sony and other large computer manufacturers have embraced open-source ____ as a secure and inexpensive alternative to Microsoft's operating systems. a. Macintosh b. Linux c. uPortal d. I2 5. Open-source software refers to software that is ___. a. free to users b. programmed by several people c. noncommercial d. all of the above
Three issues about the Internet have led to much debate: questionable content, online security, and the accessibility of the Internet. The questions rising from these debates are still unanswered and will likely be at the center of public and private discussions of the Internet for years to come. The battle over inappropriate material Just as there was attempted censorship of other media in the past, politicians and public interest groups have pushed for legislation to help control content on the Web, including the Communications Decency Act in 1996 and the Children's Online Protection Act in 1998. However, all efforts have thus far been ruled unconstitutional, and the information highway remains largely uncensored. There have been attempts at self-regulation: some companies provide filtering devices for removing inappropriate language from certain sites or newsgroups, and services like America Online permit parental restrictions to be imposed on younger users. The challenge to keep personal information private The safety of private information has been a concern online since the early days of personal computers. Fears of government surveillance have been heightened since the passage of the USA Patriot Act a month after the September 11th attacks, granting law enforcement agencies more eavesdropping and data collection powers. Several well-publicized cases have proven that hackers can access personal information; nevertheless, with many companies promising secure Web sites, online purchasing has increased steadily, from $3 billion in 1997 to $20-$33 billion in 1999, and it is expected to grow to $199 billion by 2005. But just as companies promise to protect their users from hackers, they scramble to collect as much consumer information as they can. "Cookies" ‒ information profiles about a Web user that are stored on the user's own hard drive ‒ are one of the most common ways to track users' Web surfing habits; cookies can tell companies where users have gone on their site, what information users have in their Web directories, and what other sites users visit. In 1998, the U.S. Federal Trade Commission did try to protect consumers with four fair practice principles of online privacy: disclosure, choice, access, and security. However, with no power to enforce them, the principles have been largely ignored. As of 2000, 97 percent of Web sites collect personal information but only 20 percent implement the four principles. Lack of transparency regarding opt-in and opt-out policies has rendered them almost ineffective protection for consumers. The economics of access and the digital divide The information age has begun to create a digital divide between "information haves" and "information have-nots." For example, in the year 2000, households with incomes over $100,000 represented a disproportionate percentage of households online, while a greater percentage of white Americans used the Internet than African Americans. Some communities and organizations are now making an effort to provide some type of free Internet access to those who cannot afford to pay for it. But despite the name, the World Wide Web has yet to become a medium equally available to the entire globe. A handful of countries account for most Internet use; the national governments in some countries limit access; and the telecommunication networks in some countries make accessing the Internet difficult. Finally, in some countries, phone lines and electric power are almost nonexistent. If the Internet continues on its present path of development, information may become the next divider between classes and among countries. Citizens, cyberspace, and democracy While the Internet can be praised as a truly decentralized medium for the masses, the lack of gatekeepers can create some problems. False information is passed from user to user with the same speed as accurate data, with little to distinguish one from the other. In contrast to traditional media, there is no editorial function on the Internet. Internet hoaxes and urban legends are common. This decentralization does allow a multitude of communication models to exist. E-mail provides one-to-one communication, Web sites provide a few-to-many model, and mailing lists support a many-to-many communication model. Just as happened in older media such as radio, as the number of Internet users increases exponentially, large companies like AT&T will fight even harder to tame the medium. The Internet will be hard to regulate given that 75 percent of households in the United States and Canada are projected to be connected by 2005. But while private interests gain more control over information, new technologies like MP3 and better video streaming will allow users to continue participating in a largely democratic manner. It has yet to be seen how practices such as mass customization—Internet content aimed at a particular consumer and exemplified by portals such as My Yahoo! ‒ will affect the Web surfing experience, but it is clear that the information highway will continue to change the way media are perceived. Old boundaries between print, electronic, and digital media are disappearing, and mass communication will continue to evolve. 1. What is a drawback of the decentralization of the Internet? a. the rapid circulation of false news b. decreased security c. loss of privacy d. all of the above 2. What were the four fair information practices principles developed by the Federal Trade Commission? a. disclosure, choice, access, and security b. freedom, disclosure, information, and choice c. disclosure, security, protection, and notice d. warning, privacy, information and choice 3. Online purchasing was $3 billion in 1997; based on projections, by how much is this amount expected to change by 2005? a. decrease to $1.5 billion b. stay about the same c. increase to almost $50 billion d. increase to almost $200 billion 4. By 2005, it is expected that _____ percent of American homes will be linked to the Internet. a. 100 b. 95 c. 75 d. 50 5. Personalized Web portals, such as My Yahoo! are examples of ______. a. convergence b. cookies c. mass customization d. information harvesting (http://bcs.bedfordstmartins.com/mediaculture/pages/bcs-main.asp ?v = chapter&s=14000&n=00030&i=14030.02&o=|00020 |00030 |&ns=0)
1. Mass media traditionally emerge through three stages. Use the development of the Internet to briefly describe what takes place during the development, entrepreneurial, and mass medium stages. 2. How does media convergence distinguish the current era of media and mass communication from the past? 3. How are ownership issues on the Internet similar to or different from past ownership issues in media? 4. What are the perceived threats to free speech and democracy on the Internet? IV. Focus Questions (1) 1. The Internet has reached its mass media stage, a fact made evident by the public availability of connected computers. What people or groups are most likely to use Internet cafes and other public Internet access points? 2. Demand for public Internet access has risen enough to warrant consumer Internet access at truck stops, hotels, stores, and airports. Who pays for this equipment? Who benefits from it? Questions What developments have allowed computers and the Internet to become such an integral part of modern communication and information sharing? Focus Questions (2) How could each network be useful in different situations? Questions 1. What are the strengths and weaknesses of a centralized network? 2. The Internet is a ______ network. a. centralized b. decentralized c. distributed d. none of the above 3. What are the major advantages that a distributed network has over the other two network models? (http://bcs.bedfordstmartins.com/mediaculture/pages/bcs-main.asp ?v= chapter&s=04000&n=00050&i=04050.02&o=|00020|00030 |00050|) V. Vocabulary Exercises A. Match the words (1-33) with the definitions (a-gg).
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