Программа интегрирована в учебный процесс, разработана с учетом европейских стандартов обучения на программах данного типа и может быть признана в качестве семестра за рубежом для иностранных студентов.


НазваниеПрограмма интегрирована в учебный процесс, разработана с учетом европейских стандартов обучения на программах данного типа и может быть признана в качестве семестра за рубежом для иностранных студентов.
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ТипПрограмма
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Recommended Reading:

  1. Akperov I., Maslikova J. (Rostov-on-Don, Russia) Peculiarities of forming organizational culture in Russia. Published: Collected research articles, Bulletin of Russian Communication Association "THEORY OF COMMUNICATION AND APPLIED COMMUNICATION", Issue 1 / Edited by I.N. Rozina, Rostov-on-Don: Institute of Management, Business and Law Publishing, 2002. - 168 p. P. 5-8

Available on http://www.russcomm.ru/eng/rca_biblio/a/akperov_maslikova_eng.shtml


  1. Establishing Business in Russia // Russia Briefing daily news

Available on http://www.Russia-Briefing.com


  1. Dora Marinova (Curtin University, Sustainability Policy Institute, Curtin University of Technology, Western Australia) Global Green System of Innovation: Technological Wave or Policy? The proceedings on 18th World IMACS / MODSIM Congress, Cairns, Australia 13-17 July 2009.

Available on http://mssanz.org.au/modsim09


  1. Andrei Kuznetsov, Olga Kuznetsova. Business Culture in Modern Russia: Deterrents and Influences // Problems and Perspectives in Management, 2/2005 25.

Available on http://www.businessperspectives.org/


  1. Alexey Sivankov. Russian potential in creation and development of new technologies (based on the western experts' evaluation) // ECONOMIC STRATEGIES | No. 12/2010

To be given by lecturer in class.


  1. Zhanna Mingaleva, Irina Mirskikh. On Innovation and Knowledge Economy in Russia. // World Academy of Science, Engineering and Technology 42 2010

To be given by lecturer in class

  1. Gurkov Igor & Zelenova Olga, HUMAN RESOURCE MANAGEMENT IN RUSSIA.

To be given by lecturer in class



  1. SET OF TASKS FOR THE CURRENT, INTERMEDIATE, AND FINAL CERTIFICATION OF TRAINEES

Different types of tasks and study activities will be used

For current certification of trainees the study questions will be used.

For intermediate certification - the Individual research activities.

Final certification – Final Tests
STUDY QUESTIONS
1. THE HISTORICAL AND CONTEMPORARY ASPECTS OF RUSSIAN ECONOMY AND MANAGEMENT

  1. Which features of Russian territory are the most essential for its economy development?

  2. What are the main issues of classical approach in management?

  3. Explain the differences between quantitative and behavioral approaches in management.

  4. Why the systems approach in management is used nowadays?

  5. Which external and internal factors are used to be necessary to analyze according to situations approach in management?

  6. Who is the manager? What is management?

  7. Define four functions of management. Explain four managerial roles and three essential managerial skills.

  8. What managerial levels do you know? How the managers of different levels are related to efficiency and effectiveness of management in organization?

  9. What are rewards and challenges of being a manager?


2. ORGANIZATION. ORGANIZATIONAL STRUCTURE AND DESIGN

  1. What is organization? Explain the main characteristics of organization.

  2. Which purposes are essential in organizing work?

  3. What are key steps of organizing process?

  4. Explain each of fife types of departmentalization.

  5. What are the differences between specialization, centralization, decentralization and formalization?

  6. List the advantages/disadvantages of mechanistic and organic organization.

  7. Explain strength and weaknesses of traditional types of organizational structures.

  8. How team structure benefits over simple structure?

  9. What organizational boundaries are absent in boundaryless structure? Explain the best circumstances for boundaryless structure design and execution/

  10. List the flexibility features of matrix-project organizational structure.


3. RUSSIAN ORGANIZATIONAL FORMS OF INCORPORATION

1. What are the essential characteristics of LLC as a form of incorporation in Russia?

2. What are legislation norms of establishing JSC in Russia?

3. Explain the differences between LLC and JSC.

4. What number of shareholders is enough for economic partnership establishing?

5. List the limitation of liabilities of economic partnership.

6. What are the differences between representative office and branch office of foreign company in Russia? What kind of activities are allowed to named offices?

7. What activity prohibitions are used to foreign companies’ activity in Russia?

4. STRATEGIC AND OPERATION PLANNING

  1. Is it necessary that the five steps in the strategic management process be performed sequentially? Why or why not?

  2. What is the difference between an intended strategy and a realized strategy? Why is this distinction important?

  3. How have outside perspectives influenced the development of the strategic management field?

  4. Does the CEO alone make the strategic decisions for an organization? Explain.

  5. How does a strategy seek to develop and sustain competitive advantage?

  6. Explain how strategic management refers to formulating successful strategies for an organization.

  7. What are the differences between a corporate strategy and a business strategy?

  8. Identify the generic business strategy configurations available for strategic manager according to Porter’s typology.

  9. Identify the generic business strategy configurations available for strategic manager according to Miles and Snow typology.

  10. How are the business strategy typologies by Porter’s and those by Miles and Snow similar? How are they different?


5. MANAGING INNOVATION AND ENTREPRENEURSHIP

    1. What is the impact of entrepreneurship and innovation on organizational growth and development?

    2. How does entrepreneurship and innovation contribute to economic growth and development on a national and international scale?

    3. How does the need for entrepreneurship and innovation differ in different economic climates? How can organizations effectively manage these differences while working towards achieving competitiveness?

    4. What must organizations do to stay ahead and remain creative and innovation in times of change and globalization?

    5. How can open innovation be successfully undertaken by organizations as they strive for new innovations that will enhance their competitiveness?

    6. Is there a differentiation in the process of innovation when pursuing radical innovations compared to incremental innovations? Support your answer with appropriate examples.

    7. How can an organization effectively integrate innovation and entrepreneurship with strategy? What potential benefits could this generate for the organization?

    8. What is the relationship between innovative and entrepreneurial strategy and customer value? How can the organization achieve this?

    9. What type of structures, systems and culture must be in place for an organization to have a clear fit between the integration of innovation and entrepreneurship with strategy and the key organizational characteristics?

    10. Explain how an organization can work towards achieving a customer valued driven strategy?

6. RUSSIAN INNOVATIVE DEVELOPMENT. INNOVATIVE MANAGEMENT

  1. What is the concept of innovation policy in Russia?

  2. What are the differences between the following types of innovations: product innovations, process innovations? Give several appropriate examples.

  3. What is innovative infrastructure? Why do innovative companies need to go for infrastructure services?

  4. What are key factors of contemporary dominant technological structure?

  5. What are key factors of 6-th technological structure?

  6. What core spheres of production will be related to future world reproductive system accordingly to new technological structure?

  7. Are the most successful Russian new technologies enough to enter new world reproductive system as a technology supplier and not fuel supplier?


7. HUMAN RESOURCE MANAGEMENT (HRM) IN RUSSIAN COMPANIES

1. What are the main reasons of changing the role of HRM in contemporary Russia?

2. List and explain four basic functions of HRM.

3. Find the examples the each type of external influences in HRM

4. What are the steps of HRM planning process?

5. Explain the summary of analysis results gained by using different HR analysis methods.

6. How can different job analysis techniques affect on decisions making process?

7. List the factors that affect recruiting efforts and organizational perspectives.

8. What are the goals of socialization process?

9. Explain the values of HR training and developing for organizational performance.

10. What are the difficulties in measuring the employee performance in organization?
8. BUSINESS CULTURE IN RUSSIA

1. What business structures are usual for most of Russian companies?

2. How Russian centralized decision-making process reflect on global communication opportunities?

3. What are the disadvantages of running formal meetings and closed teams?

4. List the features that characterize Russian communication style.

INDIVIDUAL RESEARCH ACTIVITIES
1. THE HISTORICAL AND CONTEMPORARY ASPECTS OF RUSSIAN ECONOMY AND MANAGEMENT

1.1 Research Exercise

Select an organization that you have knowledge of and define the levels of management. Write about how the managers of upper and middle levels perform their managerial roles in organization.
2. ORGANIZATION. ORGANIZATIONAL STRUCTURE AND DESIGN

2.1. Write a short report

Select an organization that you have knowledge of and define the type of organizational design. Write about the advantages and disadvantages of recognized organizational structure considering to the types of the business activities.
3. RUSSIAN ORGANIZATIONAL FORMS OF INCORPORATION

Research Exercises

3.1. Select a representative office of a foreign company in Russia. Looking over its website identify and write about the types of its business activities.

3.2. Select a branch office of a foreign company in Russia. Looking over its website identify and write about the types of its business activities.
4. STRATEGIC AND OPERATION PLANNING

4.1. Research Exercise

Identify a company with a published mission statement on its website. Evaluate its mission statement along each of the following criteria:

a. Is the mission statement comprehensive? Is it concise?

b. Does the mission statement delineate in broad terms what products or services the firm is to offer?

c. Is the mission statement consistent with the company’s actual activities and competitive prospects?
5. MANAGING INNOVATION AND ENTREPRENEURSHIP

5.1. Research Exercise

Select an organization that you have knowledge of and find a creative way to change either the product, service or process. In what way does your creative solution and innovation add value to the business and how can that value be captured?

5.2. Write an essay

What are the most creative and innovative companies of the 21st Century? What makes those companies creative and innovative?
6. RUSSIAN INNOVATIVE DEVELOPMENT. INNOVATIVE MANAGEMENT

6.1. Write a short report

Select Russian innovative organization that you have experience with or have knowledge of and evaluate its link between innovation, technology and market factors in their pursuit of creating value and achieving competitiveness
6.2. Write an essay

Discuss the elements of an opportunity assessment plan and how it can be used in an small innovative company setting.
7. HUMAN RESOURCE MANAGEMENT (HRM) IN RUSSIAN COMPANIES

7.1. Write a short report

Choose a company which has some job vacancies. Read the job invitation advertisements on its website. Define the recruiting sources used by the company, employee selection criteria, technique of communication to employee. Does the company provide any HR training programs for new employee. If yes, try to evaluate how appropriate they are for you as a new employee.
8. BUSINESS CULTURE IN RUSSIA

8.1. Write a short report

Select a company that you have experience with or have knowledge of and write about the essential features of its business structures, management and communication styles. Highlight the advantages and disadvantages of company’s business culture. How do they affect the efficiency and effectiveness of management in the selected company?


FINAL TEST

  1. Organizations help to share the ______________ of the persons working within them.

A Identity

B Spending patterns

C Consumption patterns

D All of the above


  1. What does managing mean

A Coping, getting by, just about staying afloat

B An active, rational practice which involves doing things to contribute to the achievement of the organization’s formal goals

C Appling formal management models in action

D None of the above


  1. What are the organizations?

A Building that we work in

B Place in which people meet

C Systematically arranged frameworks relating people, things, knowledge and technologies, in a design intended to achieve specific goals

D Systematically arranged technologies intended to achieve specific goals if people do as they are instructed or told


  1. Which of the following are characteristics of organizations?

A Purposes, objectives, and goals

B Structure, culture, communication processes and human resource practices

C Systematic ordering in a hierarchy of actions

D All of the above


  1. _____________usually means that organizations are assumed to have clear boundaries, a large degree of autonomy, and distinctive characteristics than differentiate then from other organizations

A Organizational authority

B Organizational fragmentation

C Organizational dysfunction

D Organizational identity


  1. Which one of the following would be typical characteristics of organizational hierarchy

A Decentralization, differentiation, and deceit

B Communication, coordination, and control

C Energy, efficiency, and effervescence

D All of the above


  1. Which of the following is the part of definition of the culture?

A A pattern of learned and shared assumptions

B How things are do, or are expected to be done, in a particular organization

C The framing of how organizational members think, and feel

D All of the above


  1. Why culture is important?

A It allows organizational members to understand what is acceptable behavior in the organization

B It establishes a set of norms that can be transferred to new organizational members

C It aligns members behavior to the objective to the organization

D All of the above


  1. If all members of the organization understand, share, and are committed to organization’s systems of belief and values, than organization is said to have

A Sub-culture

B A strong culture

C A weak culture

D A total institution


  1. A mechanistic organizational design is typified by high levels of______

A Communication

B Standardization

C Discretion

D All of the above
11. Which of the following is not a characteristic of strategic decisions?

A. They are long term in nature.

B. They involve choices.

C. They do not involve trade-offs.

D. All of the above are characteristics of strategic decisions.
12. The acronym referring to the analysis of forces in the external environment is __________.

A. WASP

B. PEST

C. STOP

D. SERCH
13. In this stage of analysis, macroenvironmental forces should be applied to __________.

A. the firm

B. the industry

C. all industries

D. multiple firms

14. Increased government regulation __________.

A. is universally opposed by firms

B. is necessary to promote free trade

C. is all of the above

D. is none of the above
15. When a recession occurs __________.

A. all industries benefit

B. some industries benefit

C. no industries benefit

D. none of the above
16. How has the Internet changed strategic management?

A. It promotes information symmetry.

B. It can often be used as a distribution channel.

C. It often reduces costs.

D. all of the above
17. The systematic collection and analysis of information about relevant macroenvironmental trends is known as __________.

A. strategic planning

B. strategic management

C. environmental scanning

D. none of the above.
18. An individual’s responsibility to make business decisions that are legal, honest, moral, and fair is known as __________.

A. social responsibility

B. the social imperative

C. managerial ethics

D. all of the above
19. Diversification allows a firm to __________.

A. concentrate its efforts on a single business

B. use its resources more effectively

C. create excess resources

D. all of the above
20. A firm seeking rapid growth should pursue __________.

A. internal growth

B. external growth

C. divestment of poor performing businesses

D. a restructuring strategy

21. Modifying the structure of the organization and/or the business model to improve competitiveness is consistent with __________.

A. the low-cost strategy

B. the focus strategy

C. the differentiation strategy

D. the low-cost–differentiation strategy
22. Functional strategies should __________.

A. be integrated across the business unit

B. support the business strategy

C. support the corporate strategy

D. all of the above
23. Efforts directed toward improvements or innovations in the quality or uniqueness of a company’s outputs is known as __________.

A. product R & D

B. process R & D

C. product innovation

D. structural reorganization
24. Reducing operational costs by making the production process more efficient is known as __________.

A. TQM

B. process R & D

C. product innovation

D. structural innovation
25. The tool that enables executives to position an organization to take advantage of particular opportunities in the environment while avoiding or minimizing environmental threats is called __________.

A. PEST analysis

B. SWOT analysis

C. total quality management (TQM) analysis

D. none of the above
26. The description of activities that comprise the economic performance and capabilities of the firm is known as __________.

A. the value chain

B. process innovation

C. quality assessment

D. none of the above
27. To sustain competitive advantage, firms must acquire or develop resources that are __________.

A. difficult for competitors to imitate

B. long lasting

C. difficult for competitors to acquire on the market

D. all of the above
28. Which of the following could not be an example of a weakness?

A. product quality

B. fierce competition

C. human resources

D. all of the above
29. Which type of alternative is always defensive in nature?

A. strength-opportunity

B. strength-threat

C. weakness-opportunity

D. weakness-threat
30. The formal means by which work is coordinated in an organization is called the __________.

A. organizational structure

B. organizational culture

C. organizational dynamic

D. none of the above
31. An increase in the breadth of an organization’s structure is known as __________.

A. centralization

B. decentralization

C. horizontal growth

D. vertical growth
32. Which of the following structures tends to be the most centralized?

A. functional structure

B. product divisional

C. geographic divisional structure

D. matrix structure
33. The notion of a profit center is consistent with which form of organizational structure?

A. functional structure

B. product divisional

C. geographic divisional structure

D. matrix structure
34. Which form of organizational structure is actually a combination of two other forms?

A. functional structure

B. product divisional

C. geographic divisional structure

D. matrix structure
35. Which of the following structures tends to be the most decentralized?

A. functional structure

B. product divisional

C. geographic divisional structure

D. matrix structure
36. Deeply rooted values and ways of thinking that regulate firm behavior characterize __________.

A. a strong culture

B. a weak culture

C. the organizational culture

D. none of the above
37. A lack of values and ways of thinking in a firm characterize _________.

A. strong culture

B. weak culture

C. organizational culture

D. none of the above
38. In general, an organizational culture __________.

A. cannot be changed

B. can only be changed by a transformational leader

C. can be changed easily if proper procedures are followed

D. none of the above
39. Strategic control is important because __________.

A. it is difficult to know how well the firm is performing without it

B. the organization’s environment is uncertain and always changing

C. lower-level managers need an effective means of providing feedback to top management

D. A & B only
40. The strategic control process begins by __________.

A. identifying appropriate performance measures

B. establishing benchmarks

C. measuring performance

D. taking corrective action as needed

 

 

 

4. List of recommended literature
Text-books

1. Anderson Donald L. Organization Development. The process of Leading Organizational Change, 2nd ed., University of Denver, USA, Sage Publicatios, Inc. 2011

2. Armstrong M. Strategic Human Resource Management: A Guide to Action, 4th ed., Kogan Page, 2008

3. Hisrich Robert D., Clauidne Kearney. Managing Innovation and Entrepreneurship, Sage Publicatios, Inc. 2013

4. Lowe Robin, and Marriott Sue / Enterprise: Entrepreneurship and Innovation: Concepts, Contexts and Commercialization. 1-t ed. Published by Elsevier Ltd, Jordan Hill, Oxford, 2006

5. Lussier Robert N. Management Fundamentals: Concept, Applications, & Skill Development, 6th ed., Sage Publicatios, Inc. 2013

6. Martin M., Jackson T. Personnel Practice, 4th ed., 2005

7. Mondy, R. W. Human Resource Management, 11th ed., Prentice Hall: Boston, 2010

8. Parnell John A. Strategic Management: Theory and Practice, 4th ed., University of North Carolina, Pembroke, Sage Publicatios, Inc. 2013

9. Robbins Stephen P., Coulter Mary. Management, 11th ed., Global ed., Pearson, London. 2011
Journals

Management & Organizational History

Action Learning: Research and Practice

ПРИЛОЖЕНИЕ 4
Ministry of education and science OF RUSSIAN FEDERATION
Ogarev Mordovia state university
Economics Department
Quality Management Chair

The course
Quality management in the INDUSTRY

Author IRINA Filippova

PhD, associate professor OF QUALITY MANAGEMENT CHAIR


Saransk 2013
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