Методическая разработка по английскому языку a few steps to business english

Unit 4

E–Mail

Warm up

Reading

How to Work with E-Mail

What is the correct order of working with e-mail? Put numbers 1-4 to the following steps:

2. 
   Nothing terrible will happen if you don’t write a subject. Recipients always read all the messages they get.
   
3. 
   The subject of your message should reflect the contents so that the recipient would read it for sure.
   

2. 
   Don’t capitalize your message. This technique is usually used for stressing some important points, when you want to emphasize your idea, or express emotions. If you capitalize every word it will be hard to read and even get on your reader’s nerves.
   
3. 
   Remember that e-mail is a high-speed and multicultural form of communication, some people have to write and send hundreds of e-mails every day, so be tolerant of other people’s errors. The contents of your message is more important than brilliant spelling, but, nevertheless, before you send a message, read it once again or run it through a spellchecker.
   
4. 
   Messages should be concise, brief and to the point. Imagine that it’s a telephone conversation, only you are typing, not speaking. Save your reader’s time and money. Some people also pay for the amount of text they receive. Warn the recipient if you want to attach a large file. You should also think carefully about what you write – it is a written record, not a telephone call!
   

1. 
   capitalize писать или печатать заглавными буквами
   
2. 
   technique техника, технические приёмы
   
3. 
   stress подчёркивать
   
4. 
   emphasize выделять
   
5. 
   get on one’s nerves действовать на нервы
   
6. 
   tolerant толерантный, терпимый
   
7. 
   error ошибка
   
8. 
   nevertheless тем не менее
   
9. 
   spellchecker текстовый редактор
   
10. 
    brief короткий
    
11. 
    the point по существу
    
12. 
    type печатать
    

1. 
   If you capitalize every word in your message, your reader will understand you better.
   
2. 
   Capitalizing is used to stress the most meaningful or emotional points of a message.
   
3. 
   Grammar, spelling and punctuation are the most important things in writing e-mail messages.
   
4. 
   To save your reader’s time and money you should write brief e-mails
   

How to Make Your Message Meaningful

1. 
   Attachment- A file linked to an e-mail message.
   
2. 
   Bandwidth- A measure of how much information can be sent.
   
3. 
   Bcc- Blind courtesy copy.
   
4. 
   Bounce message- Error message returned by an e-mail system.
   
5. 
   Forward- Pass along an e-mail to another address.
   
6. 
   Mail box- Where your incoming messages are stored.
   
7. 
   Sig quote- A quotation added to the signature.
   
8. 
   Spam- Unsolicited e-mail messages (usually unwanted).
   
9. 
   A flam- An emotional and often angry or rude message.
   
10. 
    Burble- The speaker is considered incompetent or ignorant.