Read and translate the dialogues. Play out one of them. Dialogue 1 Shall we take a short break?
That’s a good idea.
Would you like a cup of coffee?
Yes, please.
How do you like it?
Black, no sugar, please.
Dialogue 2 Can I get you anything else?
Yes, can I have a biscuit?
Yes, of course. You must be hungry. Try these chocolate ones. They are very good.
Thanks. Another one. No, thanks.
Dialogue 3 Is this your coffee, John?
No, I think that one’s mine, the one without milk.
Do you take sugar?
No, thanks.
Dialogue 4
Can I get you a sandwich?
No, thanks.
Would you like one of these cakes?
Yes, please. Thanks. Mmmm, they’re very delicious.
Dialogue 5 Would you like to go out for a meal tomorrow night?
That’s a good idea.
Do you like Mexican food?
Yes, I do.
Good. I know a very good Mexican restaurant. We could go there.
Dialogue 6 Excuse me. But can we have the menu, please?
(Waiter) The beef is very good, and I recommend the chicken.
I’ll have the beef.
Chicken for me, please.
Dialogue 7 Excuse me, the food is cold.
Oh, I’m very sorry. I’ll change it for you.
Dialogue 8 (waiter) Would you like a dessert?
Yes, a small piece of cake, please.
Just a cup of coffee for me, please.
(waiter) Would you like your coffee now?
No, thanks, I’ll have it later.
(waiter) And would you like coffee?
No, thank you.
Dialogue 9 Can I have the bill, please? Thank you. Does it include service?
No, it doesn’t. The 17 ½ per cent is VAT. (value-added tax)
Thank you very much. We enjoyed the meal.
Thank you.
Dialogue 10 Are you ready to order?
Yes, I’d like the steak, please.
Would you like it with chips or new potatoes?
With chips, please.
How would you like your steak – rare, medium or well-done?
Well-done, please.
And what would you like to drink?
I’ll have a coke, please.
(Later) Is everything all right?
Thank you, it’s delicious.
Could I have the bill, please?
Yes, of course.
Dialogue 11 Good evening, sir. Are you alone?
Good evening. Yes, I’m alone.
Would you like to sit over there, sir? Near the window.
Yes, thank you. May I look at the menu?
Of course. Here it is.
(Later) Have you decided yet, sir? May I take your order?
As a starter I’ll have a tomato juice…Oh, no. I’ll have the onion soup.
OK. How about the main course, sir?
I’m not sure. Perhaps you can help me?
If I were you, sir, I’d have a steak in wine sauce. I like it very much. Moreover, it’s the speciality of the day.
All right. I’ll have the steak.
What would you like with the steak, sir?
A salad and some mashed potatoes, please.
Would you like something to drink?
Yes. Some mineral water, please. And could I see the wine list?
Of course, here it is.
I’ll have some French red wine.
Yes, sir. Do you want the bill?
Yes. How much is it?
Seven pounds twenty-five, sir.
Dialogue 12 Wouldn’t you like to finish up the omelette?
No, really, thank you. I just couldn’t eat any more.
Come on now. Surely you can manage it.
No, thank you, really. I must have put on pounds as it is.
Dialogue 13
Another piece of meat pie?
No, thanks really. I’m on diet.
Please do. You’ve hardly eaten anything.
It’s delicious, but I don’t think I ought to.
Dialogue 14 Do have the rest of the mashed potatoes.
No, thank you. I’ve had too much already.
Just take it to please me.
OK, but only a small piece or I shan’t have room for any pudding.
Dialogue 15 You must have some more chicken.
No, thanks. I’m supposed to be slimming.
Can’t I tempt you?
Well, maybe I could manage a very small piece.
Dialogue 16 Good evening, madam. Do you have a reservation?
No, we don’t.
How many are there in your party?
Three.
This way, please. Where would you like to sit?
How about over there?
Would you like a drink to start with?
Could we just have a jug of iced water, please?
Dialogue 17 What would you like?
I’ll have an omelette, please.
What kind of omelette would you like?
Cheese, please.
It comes with French fries or a selection of vegetables.
I’d like both. Is that possible?
Of course. And you, sir?
I’ll have a steak.
How would you like your steak?
Rare.
What vegetables would you like?
I’ll have a side salad, please.
And a salad for me too.
Two salads… Would you like to see the wine list?
No, we’ll just have a carafe of house red.
Put the words in the correct order to make questions and sentences in a restaurant.
coffee / you / like / some / would / ?
order / to / wine / you / like / some / would / ?
water / sparkling / still / mineral / or / ?
table / two / a / we’d / for / like / .
bill / have / can / the / we / ?
menu / have / we / the / could / ?
included / service / is / ?
first / pâté / I’d / like / the / .
course / the / the / I’d / chicken / for / main / like / .
vegetables / you / what / would / like / ?
Use these sentences to complete the conversation. -
Waiter:
| Good evening, sir. Good evening, madam.
| George:
| Good evening. (1) __________, please.
| Waiter:
| Certainly. Is this table all right?
| George:
| That’s fine. (2) __________, please?
| Waiter:
| Certainly.
Are you ready to order?
| George:
| Yes. (3) __________.
| Linda:
| And for me the egg mayonnaise.
| Waiter:
| Yes, madam.
| George:
| And then (4) __________.
| Linda:
| And I’d like the tuna.
| Waiter:
| Certainly, madam. (5) __________?
| Linda:
| Potatoes and peas, please.
| Waiter:
| (6) __________?
| Linda:
| Yes, we’d like a bottle of French red.
| George:
| And some mineral water, please.
| Waiter:
| (7) __________?
| George:
| Still, please.
That was delicious!
| Waiter:
| Thank you very much. (8) _________?
| Linda:
| Yes, black, please.
| George:
| And (9) __________?
| Waiter:
| Of course.
| George:
| (10) __________?
| Waiter:
| No, it isn’t, sir.
| George:
| Can I pay by credit card?
| Waiter:
| Yes, that’s fine.
| Read the menu and choose what you would like and complete the conversation with the waiter.
Waiter:
| Would you like to order?
| CAFÉ NOIR
| You:
| Yes, please. First, I’d like the _____. And then I’d like the _____.
| STARTERS
Vegetable soup
Egg mayonnaise
Pâté with toast
Scampi
MAIN COURSES
Sirloin steak
Chicken with mushrooms
Fresh tuna steak
Various omelettes
VEGETABLES
(All our vegetables are fresh and organic)
Rice, potatoes, or chips
Carrots
Peas
Green salad
DESSERTS
Fresh fruit salad
Apple pie
Cheese cake.
| Waiter:
| Certainly. And would you like some vegetables?
| You:
| _______________.
| Waiter:
| That’s fine. And for dessert?
| You:
| _______________.
| Waiter:
| Certainly.
|
|
|
|
|
| Read the dialogue and mark the statements true (T), false (F) or not given (NG).
Would you like something? Coffee? Tea? Juice? A soft drink? And what about something to eat? There are some rolls and sandwiches. What would you like?
A cup of coffee, please. What sandwiches do you have?
Cheese, salad or beef.
Can I have cheese?
Of course. I’ll have a cheese one too. This one’s for you.
Thanks.
Do you take sugar?
No thanks.
Can I pass you the milk?
Thanks.
Can I get you anything else? A biscuit or something?
The woman offers several kinds of drinks.
They don’t have any soft drinks.
The visitor doesn’t like beef sandwiches.
The woman has a cheese sandwich.
The visitor has black coffee.
She doesn’t take sugar.
She doesn’t want a biscuit.
Match the questions and the responses.
-
Would you like some more rice?
| Black, no sugar, please.
| Could you pass the salt, please?
| Yes, of course. I’m glad you like it.
| Could I have a glass of water, please?
| Do you want sparkling or still?
| Does anybody want more wine?
| Yes, please. It’s delicious.
| How would you like your coffee?
| Yes, of course. Here you are.
| This is delicious! Can you give me the recipe?
| Yes, please. I’d love some.
| Correct the six mistakes in this dialogue.
Are you ready for order?
Yes, I like vegetable soup and steak, please.
What would you like your steak? Rare, medium or done good?
Rare, please.
What you would like to drink?
An orange juice, please.
Complete the dialogue with one word in each space.
I’d, reservation, non-smoking, for, water, order, table, like.A: Good evening. Do you have a (1) _____? B: Yes, a (2) _____ for two. My name’s John McGeever. A: Smoking or (3) _____? B: Smoking, please. A: Come this way, please. A: Are you ready to (4) _____? B: Yes, (5) _____ like the mushroom soup, please. C: Chicken salad (6) _____ me, please. A: What would you (7) _____ to drink? B: A glass f red wine and a mineral (8) _____, please. Look at the menu of the day, read the dialogue and write down the customer’s order.
Are you ready to order?
Yes, I’d like a fillet steak, please, with vegetables and French fried potatoes.
How would you like your steak?
Medium, please.
Thank you. And would you like a starter?
Yes, I think I’ll have the mushroom soup.
And for dessert?
Cheese and biscuits. And can I have half a bottle of your house red wine?
Yes, of course. Thank you very much.
Study the different menus and complete the tasks.
Complete the menu with the following words: Main courses, Desserts, Starters Donatella’s
| ___________
|
| Onion soup
|
| Goat’s cheese salad
|
| ___________
|
| Steak and chips
|
| Roast chicken with vegetables
|
| Fresh lasagne
|
| ___________
| 2 courses £15.00
| Home-made vanilla ice-cream with hot chocolate sauce
| 3 courses £22.50
| Fresh fruit salad
|
| Tiramisu
| Study the following menu and answer the questions. What would you choose to eat from the menu?
|
| Menu
| What can vegetarians eat from the menu?
|
| Starters
| Do you like eating out?
|
| Soup of the day (v)
| How often do you go to a restaurant?
|
| Mixed salad (v)
| What restaurants and cafés do you usually visit?
|
| Main courses
| When was your last visit to a restaurant?
|
| Steak with chips or new potatoes
| What dishes do you usually order?
|
| Fish and chips
| What do you have for an appetizer?
|
| Vegetable curry (v)
| Are you served quickly and politely?
|
| Salmon fillet with green beans
| What drinks do you usually order? Do you order any strong drinks?
|
| Burger with chips and mushrooms
|
|
| Desserts
|
|
| Chocolate ice ream
|
|
| Apple pie
|
|
| Fruit salad
|
|
| (v=vegetarian)
| Answer the questions. Use the following words.
Café, restaurant, fast food restaurant, bar/pub, take-away. Say where would you go to: buy a meal and take it home to eat? _____
have a romantic dinner for two? _____
eat a quick lunch? _____
have a cake and a cup of coffee? _____
drink a glass of wine with friends? _____
Write down the name of a place of this type in your town. fast food restaurant
café
take-away
restaurant
bar
Make up dialogues using the tables.
Host or Hostess
| Guest
| Do you take tea or coffee? / Would you like tea or coffee?
| Tea, please.
| How much sugar, one or two lumps?
| One, please.
| Can I give you a little more fruit salad?
| Yes, please. / No, thank you.
| Would you like a second helping of pudding?
| No, I’d rather not, thank you.
| Do you have a little more fruit salad?
| Well, just a very little, please
| Help yourself to the caviar.
| Thank you.
| Pass
Would you mind passing
May I trouble you for
| the salt,
the mustard,
the butter,
a piece of bread,
the sugar,
the ham,
the salmon,
the cheese,
| please.
please?
| Would you like
You must have
| some beef
roast chicken
chicken with peas
mutton with rice
veal with boiled potatoes
bacon and eggs
some more fish
caviar
a cup of strong tea
pickles
| ?
| Choose one of the following words which can go with each of the words in each group.
Steak, curry, pie, soup, salad. You can have tomato / vegetable / chicken ____ as a starter.
I’d like the beef / chicken / vegetable _____ as a main course.
I’ll have the mixed / tomato / fruit _____.
Can I have the apple / chicken _____, please?
Do you like your _____ well-done, medium or rare?
Fill in the gaps. Use the following words to help you.Bag, batch, bottle, bowl, box, can, carafe, carton, cup, glass, jar, list, loaf, packet, piece, plate, range, slice, tin. _____ of rice
_____ of fruit
_____ of coffee
_____ of soup
_____ chocolates
_____ of mineral water
_____ of honey
_____ of milk
_____ of bread
_____ of orders
_____ of products
_____ of companies
_____ of paper
_____ of cake
_____ of house wine
_____ of sugar
Match the following words with the vocabulary groups.Vegetables, starters, desserts, cold drinks, steaks, kinds of salad, coffees, fish, meat, flavours of ice-cream. Rare, medium, well done _____
Soup, pâté, prawn cocktail _____
Lager, mineral water, milkshake _____
Green, tomato, mixed _____
Chicken, pork, veal _____
Trout, salmon, plaice _____
Black, white, with sugar _____
Chocolate pudding, fruit salad, apple pie _____
Vanilla, chocolate, strawberry _____
Peas, carrots, broccoli _____
Match the words and the definitions. -
service charge
| drinks
| set menu
| reservations
| bookings
| reduced price
| discount
| non-alcoholic drinks
| beverages
| limited menu – you pay a fixed price and everything is included
| soft drinks
| extra money you pay for the waiters
| Read the dialogues and fill in the booking list.
Tuesday 17th February
| Name
| Day
| Time
| Number
| Dialogue 1 Can I have a table for three tomorrow night at 8 pm, please?
Certainly, madam. Wednesday at 8 pm. What name is it?
Lever.
Is that L-E-V-E-R?
Yes, it is.
Thank you.
Dialogue 2 Is it possible to book a table for tonight?
What time?
8.30.
I’m afraid we have no vacancies at that time. How many people is it for?
Just two.
I’ll have a table for two at nine o’clock.
Right, that’ll do fine. The name is De Haan. That is D-E, new word, H-A-A-N.
Thank you. See you at nine o’clock.
Dialogue 3 I’d like to reserve a table for Friday.
How many people is it for?
Four.
What time do you want the table?
7.30.
That’s fine. What’s the name please?
Gaultier. G-A-U-L-T-I-E-R.
Study the difference in the meaning of the following words.
-
A meal
| еда, прием пищи
| Meals are breakfast, lunch, dinner, supper, five-o’clock tea
| Food
| пища, еда, съестные припасы
| Food is meat, vegetables, fruit, bread, milk, etc.
| A dish
| блюдо, кушанье
| A fish dish is a dish made of fish.
| A dish
Dishes
| блюдо, тарелка, миска
посуда
| A course
| блюдо, т.е. последовательные приемы пищи: первое, второе, третье
| The dinner consisted of three courses: cabbage soup for the first course, beefsteak for the second course and apple juice for the third course.
| Complete the sentences with the words.Food, dish, meal, course. The second _____ was veal with mashed potatoes.
She put apples and oranges on the china _____.
The usual _____ in England are breakfast, lunch, tea and dinner.
– What is your favourite _____? – Mine is roast chicken.
Beefsteak, chop, roast beef are the meat _____.
Many people like to have a hearty _____ in the morning.
What is the _____ time for lunch in England.
Who usually washes the ______ after dinner?
In the evening a light _____ is recommended.
Translate the sentences into English.
Я проголодался. Где можно покушать?
Не хотите ли чего-нибудь выпить или поесть?
Я хочу заказать столик на четверых на сегодняшний вечер.
Что Вы порекомендуете? – Наше фирменное блюдо – телятина в винном соусе.
Я вегетарианец. Я не ем мясо и молочные продукты.
Не хотите ли чашку чая? – Да, пожалуйста.
Вы будет кофе со сливками или без?
Это блюдо очень вкусное.
Я знаю очень хороший японский ресторан. Давайте там поужинаем.
У нас забронирован столик на 10 часов.
Извините, не могли бы Вы принести меню и карту вин, пожалуйста?
Вы готовы сделать заказ? – Нет, я еще не выбрал.
Я это не заказывал. Я заказывал копченую рыбу.
Я бы выпил немного виски. А Вы не хотите чего-нибудь выпить? – Извините, я не пью крепких напитков.
Принесите, пожалуйста, счет.
Practise offering a guest drinks and snacks using the flowchart.
What can I get you?
|
| Would you like a cup of coffee?
(Coffee?)
|
|
|
| [Coffee], please.
|
| Yes, please.
(No, thanks.)
|
|
|
| How do you like it?
|
| Do you take [sugar]? (Milk?)
|
|
|
| [Black], please.
(With milk and sugar, please.)
|
| Yes, please.
(No, thanks.)
|
|
|
| Try one of these [biscuits / sandwiches].
|
| Thank you. It’s very good.
(It’s delicious.)
|
| Can I get you anything else?
(Some more coffee?)
(Another cup?)
(Can I get you another one?)
|
| Yes, please. / No, thanks.
Are there any more [biscuits]?
| Make sure you can offer a visitor drinks and snacks. -
Partner A
You are the host
| Partner B
You are the visitor
| Offer your visitor something to eat and drink. Make some suggestions (e.g. coffee, tea, biscuits sandwiches). Ask if your visitor takes milk, cream, sugar, etc.
| You are hungry and thirsty.
You would like to have something else to eat and drink.
Partner A offers you light refreshments – snacks.
| In pairs, use the flowchart to practise ordering a meal. Good evening, do you have a reservation?
How many are there in your party?
Where would you like to seat?
|
| A table for [one], please.
|
|
| Certainly, [Madam]. Follow me, please.
Can I offer you a drink?
|
|
| Yes, please.
A [glass of house white].
| No, thanks.
Just the menu.
|
|
| Can I take your order? (Are you ready to order?)
|
|
| Can you recommend something?
What’s the local speciality?
Are there any vegetarian dishes?
| Yes, I’d like the [vegetable risotto].
|
|
| Our speciality is [Paella]. It’s very good.
(You must try the [duck]. It’s delicious.)
| Would you like a starter?
|
|
| Yes, I’ll have that, thank you.
| No, thank you. Just [risotto].
|
|
| Excuse me the food is [cold].
(Excuse me, I didn’t order [French fries]. I ordered boiled potatoes).
|
|
| I’m sorry. (I’ll change it / them.)
|
|
| Would you like a dessert?
|
|
| Yes, I’ll have the [apple pie] and a coffee.
| No, thank you, just the bill.
|
|
| Can you tell me what this is for?
(Do you take credit cards?)
|
|
| That’s the service charge. (Yes, we do.)
| Prepare the language you need to use when eating out. Work in groups of three. Prepare the menu.
Pass your menu to another group.
Organise your group so that there are two diners and one waiter.
Study the menu, and then order your meal.
Start eating and drinking.
Make a complaint.
Ask for the bill. Pay.
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Michael McCarthy, Felicity O’Dell. English Vocabulary in Use (Elementary) [Текст]. - Second Edition. - Cambridge University Press, 2010.
Peter Levrai, Fiona McGarry. English for the Energy Industries. Oils, Gas and Petrochemicals [Текст]. - Garnet Publishing Ltd., 2009.
George Woolard. Key words for fluency (Pre-Intermediate) [Текст]. –Thomson, 2005.
Ian Badger, Peter Menzies. English for Business Life (Pre-Intermediate) [Текст]. - Marshall Cavendish, 2005.
Ian Badger, Peter Menzies. English for Business Life (Elementary). Marshall Cavendish 2005.
John Seely, Oxford Guide to Effective Writing and Speaking [Текст]. - Oxford University Press, 2005.
Luke Prodromou. Rising Star (A Pre-First Certificate Course) [Текст]. - Macmillan Publishers Limited, 2000.
Шевелева, С.А., Стогов, В.Е. Русско-английский разговорник для делового общения [Текст] : учебно-практическое пособие / С.А. Шевелева, В.Е. Стогов. – Москва: Проспект, 2012. – 208 с.
Абрамова, Р.Н., Болсуновская, Л.М. Нефтегазовое дело. Техническая и профессиональная коммуникация [Текст] : учебно-методическое пособие. / Р.Н. Абрамова, Л.М. Болсуновская. - Томский политехнический университет. – Томск: Изд-во Томского политехнического университета, 2010. – 111с.
Агабекян, И.П. Деловой английский. [Текст] : учебное пособие / И.П. Агабекян. - Издательство «Феникс», Ростов-на-Дону, 2002г.
Богацкий, И.С., Дюканова, Н.М. Бизнес-курс английского языка [Текст] : словарь-справочник / И.С. Богацкий, Н.М. Дюканова. - Киев: «Логос», 2002. - 352 с.
Дудорова, Э.С. Практический курс разговорного английского языка. A Practical Course of Conversational English [Текст] : учебное пособие / Э.С. Дудорова. – СПб.: Издательство «Союз», 2002. – 344с.
Шевелева, С.А. Деловой английский. Ускоренный курс [Текст]. Учебник / С.А. Шевелева. – М.: ЮНИТИ, 2002.
Учебное изданиеВишневецкая Юлия Анатольевна Калянова Людмила Михайловна ДЕЛОВОЙ АНГЛИЙСКИЙ ЯЗЫКЧАСТЬ IBUSINESS ENGLISHPART IВ авторской редакцииДизайн обложки А. В. КлеменкоПодписано в печать 24.06.2013. Формат 60х90 1/16. Печ. л. 10,0. Тираж 70 экз. Заказ № 1343. Библиотечно-издательский комплекс федерального государственного бюджетного образовательного учреждения высшего профессионального образования «Тюменский государственный нефтегазовый университет». 625000, Тюмень, ул. Володарского, 38. Типография библиотечно-издательского комплекса. 6 25039, Тюмень, ул. Киевская, 52.
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